Cookie Policy

UK Solar Experts Limited is serious in our commitment to protecting you and any data that we collect about you. We’re also committed to making sure that all of our websites are easy to use, reliable and keep everyone safe. This page sets out the information about how and why we use cookies to improve the services we provide.

By using the UK Solar Experts Limited.com website (our “Site”) on any device, you agree that this Cookie Policy applies to that use, in addition to any other terms and conditions that apply.

We reserve the right to make changes to our Cookie Policy. Your continued use of our websites is an indication that you agree to any changes.

What are cookies and why do we use them?

When you visit our website, we use ‘cookie’ technology to make your experience simple, personalised and meaningful. Without getting too technical, cookies are small pieces of information which are issued to your computer or any similar device you use to access the internet e.g. smart phone, tablet or other mobile device. They are generally used to make our website work, to let us know how you’re using the site, to remember your login details, your preferences, interests, and so on.

There are different types of cookies, and they can be differentiated by their origin, function and lifespan. Some are set by us at UK Solar Experts Limited and some are set by third parties who we work with. In a general sense, we use cookies with the following types of characteristic:

  • First party cookies are cookies that are placed by us, while third party cookies are placed by a website other than the one you are visiting. It’s important to know that we do not control the collection or further use of data by third parties.
  • Essential cookies are cookies that keep our website running smoothly. They are necessary as they enable you to use the features on our site and allow you to move around from page to page.
  • Performance/analytics cookies let us know how many people visit our site, what pages they spend the most time on and alerts us of any errors. These cookies are incredibly important as they give us the tools to help build a site that’s best for our customers.
  • Functional cookies allow us to remember people that have already been to our site and their preferences (e.g. language, region, login, and so on).
  • Targeting/advertising cookies enable us to send you meaningful and personalised advertising
  • Session cookies are temporary cookies that are erased once you close your browser while persistent or permanent cookies stay on your device until you manually delete them or until your browser deletes them based on the duration period specified in the persistent cookie file

What types of cookies do we use?

Cookie

First / Third Party?

Duration

Purpose

Essential: these cookies are necessary to help process applications, ensure our Site is functioning correctly and to allow users to access specific service functionality.

PHPSESSID

First

Session

Used to capture initial landing page url of visitor and any query string parameters (if present) for statistical and functional quotation purposes.

Functional: these cookies enable specific functionality on our Site to help improve your experience or communicate with us.

AWSALBCORS:[hash]

Third

1 year

ID for AWS Load Balancer. Used to route web traffic through our load balancer. This enabled the website to function and improve performance.

AWSALB

Third

1 year

The cookies AWSALB and AWSALBCORS are functionally the same cookies. The latter has an explicit SameSite attribute set because of changes made from Chrome 80 and upwards.

Analytics: these cookies tell us how many users are visiting our Site at specific times of the day and responding to different marketing activities.

_fbp

Third

180 days

This cookie is set by Facebook to deliver advertisements when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.

_gat

Third

1 minute

Google Analytics used to throttle request rate.

_ga

Third

Session

This is a tracking cookie used as part of Google Analytics.

_gid

Third

1 – 3 days

This cookie is also part of Google Analytics. Used for website statistical analysis.

_uetsid

Third

1 day

Google Tag Manager

_uetvid

Third

16 days

Google Tag Manager to store and track visits across websites.

_gcl_aw

Third

180 days

Used to calculate visitor, session and campaign data for our website analytics reports.

Performance: these cookies allow us to see how users interact with our Site to enable usability improvements.

__cfduid

Third

Session, Max 30 days

The __cfduid cookie helps Cloudflare or similar, detect malicious visitors to our websites and minimizes blocking legitimate users. It may be placed on the devices of our End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare’s or similar,  security features. The __cfduid cookie collects and anonymizes End User IP addresses using a one-way hash of certain values so they cannot be personally identified.

_cf_obj_info / _cf_use_ob

Third

Session, Max 30 days

The __cf_ob_info cookie provides information on:

  • The HTTP Status Code returned by the origin web server,
  • The Ray ID of the original failed request, and
  • The data center serving the traffic.

__Secure-3PSID, __Secure-1PSID, __Secure-3PAPISID, __Secure-1PAPISID

Third

2 years

Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising

1P_JAR

Third

1 month

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

HSID

Third

2 years

Contains encrypted entries of your Google account and the last login time to protect against attacks and data theft from form entries.

Please note that the processing of your personal data in connection with cookies, and for other purposes, is governed by our Privacy Policy available here

Google Analytics

Our Site uses Google Analytics, a web analytics service provided by Google, Inc. and its subsidiaries (“Google”). Google Analytics is a popular cookie-based web analysis service provided by Google, which we use to monitor how visitors use our Site, allow us to analyse data and to help us improve the Site.

Google’s privacy policy, available at https://www.google.com/policies/privacy/, provides additional information on Google’s data collection and processing activities. If you would like to adjust the data collected by Google Analytics, you can install the Google Analytics browser add-on, using the information provided here: https://www.google.com/policies/technologies/ads/. Additional information on how to opt out of Google’s use of tracking technologies can be found by visiting the Google advertising opt-out page: https://tools.google.com/dlpage/gaoptout. For more information please visit http://www.google.com/analytics/. Please note that UK Solar Experts Limite has no affiliation with, and is not responsible for, any of the information or tools provided by Google.

The information generated by the cookie about your use of our Site (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of our Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How can you control cookies?

Most internet browsers are set to automatically accept cookies. Depending on your browser, you can set your browser to warn you before accepting cookies, or you can set it to refuse them. Please refer to the ‘help’ button (or similar) on your browser to learn more about how you can do this.

Disabling cookies may impact your experience on our Site.

If you use different devices to access our Site, you will need to ensure that each browser of each device is set to your cookie preference.